Refund Policy

1. Cancellation by the Traveler

Cancel 7 days or more before the tour starts: full refund.

Cancel between 7 days and 3 days before the tour starts: 50% refund.

Cancel less than 3 days before the tour starts, or fail to attend: no refund.

Times are measured from the booked tour start time in Korea Standard Time.

2. Cancellation by the Guide or Tour Not Provided

If the Guide cancels the booking or does not appear at the agreed time and place, you receive a full refund.

3. Unavoidable Circumstances

If a tour cannot take place because of a typhoon, earthquake, epidemic, or similar event, contact customer support. After confirming the facts we will help you reschedule or issue a full refund.

4. How Refunds Are Paid

You can request a cancellation from your booking page or through customer support.

Refunds are returned to the original payment method and may take 3 to 7 business days after the cancellation is approved, depending on your card issuer or payment method.

For international payments, the refunded amount may differ because of exchange rates or fees charged by your payment method.

5. Contact

Email: tourrejouir@gmail.com

Phone: +82-70-7954-7066